Privacy policy
Brand: mysticmothcrystal
Contact: +1 (509) 254-3453 ｜ [email protected]
Address: 2720 25th St, Clarkston, Washington 99403, United States
1. Overview
This Privacy Policy outlines how mysticmothcrystal ("we," "our," "us") collects, uses, protects, and discloses personal information when you visit our website or engage in any transaction through mysticmothcrystal. We are fully committed to maintaining the confidentiality and security of your information in accordance with applicable privacy laws.
2. Information We Collect
When you place an order, create an account, or contact us, we may collect the following categories of personal information:
- Your full name
- Shipping and billing address
- Email address
- Phone number
- Payment details (processed securely through third-party gateways)
- Order history and preferences
We only collect personal data that is necessary to provide our services, fulfill your purchases, and comply with legal obligations.
3. How We Use Your Information
Your personal information may be used for the following purposes:
- To process, fulfill, and ship your orders
- To provide customer service and respond to inquiries
- To notify you of order status, account updates, or policy changes
- To send you marketing communications (only if you’ve opted in)
- To improve our website, services, and product offerings
- To comply with applicable laws, tax, or regulatory requirements
4. Marketing Communications
With your explicit consent, we may send you promotional emails containing store updates, new product announcements, or exclusive offers. You can opt out of marketing emails at any time by clicking the unsubscribe link in any email or contacting us directly.
5. Third-Party Services
We may use secure third-party service providers for order fulfillment, payment processing, and analytics. These providers only receive the data necessary to perform their services and are contractually obligated to maintain strict confidentiality and data protection standards.
6. Data Security
We implement appropriate technical and organizational safeguards to protect your personal information from unauthorized access, misuse, loss, or disclosure. Sensitive payment information is processed using encrypted and PCI-compliant platforms.
7. Cookies and Analytics
Our website uses cookies and similar technologies to enhance your browsing experience, track traffic patterns, and improve performance. You can adjust your browser settings to disable cookies, although this may affect functionality.
8. Your Rights
As a consumer, you may have the right to:
- Access the personal information we hold about you
- Request corrections or updates to your data
- Withdraw consent to data processing
- Request deletion of your account and associated data (subject to legal retention requirements)
9. Data Retention
We retain your personal information only as long as necessary to fulfill the purposes outlined in this policy, unless a longer retention period is required by law (such as tax or accounting regulations).
10. Changes to This Policy
We reserve the right to modify this Privacy Policy at any time. Any updates will be posted on this page. Continued use of our services after any changes constitutes acceptance of those revisions.
11. Contact Information
If you have any questions, concerns, or requests related to this Privacy Policy or your personal data, please contact us:
Phone: +1 (509) 254-3453
Email: [email protected]
Address: 2720 25th St, Clarkston, Washington 99403, United States