Shipping policy
Order Processing & Shipping Policy
1. Processing Time
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Orders ship within 3-4 business days (excluding weekends/holidays).
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Export-controlled items: Additional 2-5 days for compliance checks.
2. Shipping Options & Delivery Estimates
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Standard Shipping:
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Carrier: USPS First Class Mail
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Delivery window: 3-4 weeks (20-30 business days)
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Time varies by destination
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3. Special Requirements
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ESD-Sensitive Items:
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Shipped in anti-static packaging
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Non-returnable if packaging breached
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Hazardous Materials:
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Requires advance approval
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Contact: [email protected]
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4. Delivery Issues
Report within 48 hours if:
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Package is damaged/lost
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Include:
✅ Order number
✅ Photos of damage
✅ Tracking details
5. Contact Information
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Email: [email protected]
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Phone: +1 (352) 732-1944 (Mon-Fri, 9AM-5PM EST)
Note: Not liable for delays caused by customs, weather, or unforeseen events.