Privacy policy

This Privacy Policy explains how Make3dbest.store ("we," "us," or "our") collects, uses, and protects your personal information
when you visit our website or purchase semiconductor tools and components. By using our services, you consent to the practices described below.

1. Information We Collect

1.1 Personal Information

We collect the following when you place an order, create an account, or contact us:
✔ Contact Details: Name, email, phone number, shipping/billing address
✔ Payment Information: Credit card details (processed securely via Credit card/PayPal)
✔ Business Information (B2B): Company name, tax ID, export license numbers

1.2 Technical & Usage Data

✔ Device Information: IP address, browser type, operating system
✔ Cookies: Session cookies (necessary for checkout), analytics (Google Analytics)
✔ Order History: Products purchased, order dates, returns

1.3 Sensitive Data (Export Compliance)

For restricted semiconductor products, we may request:
✔ End-Use Certifications (confirming non-military use)
✔ Government-Issued ID (for high-value orders)

2. How We Use Your Information

2.1 Order Processing & Compliance

  • Verify identity and prevent fraud

  • Screen for export control violations (EAR/ITAR)

  • Process payments and ship orders

2.2 Marketing & Communication

  • Send order confirmations and shipping updates

  • Optional: Promotional emails (you can unsubscribe anytime)

2.3 Legal & Security

  • Comply with U.S. laws (tax, export controls, data protection)

  • Prevent unauthorized access or cyber threats

3. Data Sharing & Third Parties

3.1 Service Providers

We share data only with necessary partners:
✔ Payment Processors (Credit card, PayPal)
✔ Shipping Carriers (FedEx, UPS)
✔ Export Compliance Auditors (if required by law)

3.2 Legal Disclosures

We may disclose information if required by:
✔ Law enforcement (valid subpoena/court order)
✔ U.S. Customs (for international shipments)

3.3 No Sale of Data

We do not sell or rent your personal information to third-party marketers.

4. Data Security

4.1 Protection Measures

✔ SSL Encryption (secure checkout)
✔ PCI-DSS Compliance (for payment data)
✔ Limited Employee Access (only staff who need it)

4.2 Data Retention

We keep records for:
✔ Orders: 5 years (for tax/audit purposes)
✔ Export Documents: 7 years (per U.S. regulations)

5. Your Rights (CCPA/GDPR Compliance)

5.1 Access & Deletion Requests

You can:
✔ Request a copy of your stored data
✔ Ask us to delete personal information (unless required for legal compliance)

5.2 Opt-Out Options

✔ Marketing Emails: Unsubscribe link in every email
✔ Cookies: Disable via browser settings (may affect checkout)

5.3 Non-Discrimination

We won’t deny service or charge more for exercising privacy rights.

6. International Data Transfers

  • Data is processed in the U.S.

  • By ordering, international customers consent to U.S. data laws

7. Policy Updates

We may update this policy. Changes will be posted here with a new "Last Updated" date.

8. Contact Us

For privacy questions or requests:
📧 Email: [email protected] 
📞 Phone: +1 (352) 732-1944 (Mon-Fri, 9AM-5PM EST)